Processing of personal data for the purpose of customer surveys

Everyone has the right to protection of data concerning him or her. We at Iver, protect the privacy of our customers, partners and employees and comply with applicable data protection legislation. Below you will find information that applies to customer survey participants. Depending on the type of customer survey that is carried out, the handling of personal data may be adapted.

Categories of personal data that we process

Your opinions are valuable to us; therefore, we ask questions related to the services that we deliver as well as your experiences of interactions between us. We use the results from the survey to and improve ourselves and our services and to achieve an even better level of service to our customers. For this survey, the following categories of personal data will be processed:

  • Email address

We have collected the above-mentioned information from you in connection with our contractual relationship with you, your employer, or client who has a contractual relationship with Iver.

Purpose and legal basis for treatment

If you have, or in the last twelve (12) months have had a customer relationship with Iver, or are an employee/contractor of our customer, processing of your personal data for the purpose of this survey thus, will be based on legitimate interest as legal ground. 

Iver processes data about our customers, customers' employees, or customers contractors, for accounting purposes. For example, regarding invoicing or payment for our services. However, this processing is based on a legal obligation according to the Accounting Act.

Transfer of data to third countries

No transfer of personal data takes place.

How do we protect your personal data?

At Iver, we consider the basic principles of the Data Protection Regulation as core of compliance. We have therefore taken adequate security measures to protect the personal data that is processed.

Your rights

In accordance with current data protection legislation, you have the right to access information about processing of personal data that we process about you and the right to request correction of your personal data.

Under certain conditions, you also have the right to request deletion or limit processing of your personal data or to object to our processing. You also have the right, under certain conditions, to obtain the personal data concerning you that you have provided to us in a structured form.

If you have any complaints regarding our processing of your personal data, you have the right to lodge a complaint with Integritetsskyddsmyndigheten


Do you have questions about the processing of personal data?

Feel free to contact our Data Protection Officer (DPO)